READER QUESTIONS / FAQ
Quick answers about products, delivery, payment and returns.
Estimated delivery is 24–48 hours. Timing may vary depending on destination, courier operations and circumstances beyond our control.
Payment is made directly to the courier when the parcel arrives, according to the instructions supplied during the ordering process.
You may exercise your right of withdrawal within 14 days, subject to the conditions explained in our policy pages.
Email [email protected] or call +39 02 0000 4827.
Contact our team with your name, delivery phone number and any order reference available.